So, there are a lot of free services which are taken for granted. I know why they do it, but it is a problem.
iMessage is free
FaceTime is free
So when I get a stupid error, who the hell do I complain to? Who do I refuse to pay ? Who do I sue?
But these are essential services now. This is not good. I would rather be paying £1/month than have them free - then I have a contract and I can sue for damages. They have an incentive for it to work.