Tuesday, 24 June 2014

Now OFCOM ignore the PECR

Seriously, what the hell is the point in that law?
  • The law says that for a corporate registration in the TPS we have to be sent an annual reminder.
  • We were not sent an annual reminder (the TPS admit this).
  • So the law was broken.
  • As a result I did not know if still listed so I had to contact the TPS to confirm.
  • Contacting the TPS has costs in paper, ink, envelope, postage and my time.
  • Those costs were a result of the breach of not sending a reminder.
  • The law says I am entitled to claim my costs for a breach.
OFCOM think otherwise, and keep telling me they will not even reimburse my postage, and every letter they send I send another back which increases the costs I am claiming.

I wonder if I need to sue OFCOM now. Probably safer to sue the TPS.

4 comments:

  1. Would you mind sharing your costs in a matter like this? - I'm in an ongoing battle with OpenReach regarding my instructions that I wanted to be on site during dig work which they ignored. I'm about to go to CISAS and am trying to come up with sensible costs and compensation.

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    Replies
    1. All I asked for was the cost of postage and paper. Yes, I sent recorded delivery but was only a few quid.

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  2. Will you be able to add the costs spent on claiming your original costs if you have to sue? I thought you can't claim that in the small claims track which this would presumably fit in.

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  3. Is it the TPS or Ofcom who are required to send the reminder?

    It could be worse, I got to the office on Wednesday to find paperwork confirming the company's switch to Unicom as the PSTN provider, on a 3 year contract. Pretty poor prices, too, and they have a lousy online reputation - at least it seems I caught it in time to cancel!

    Come to think of it, I haven't seen a TPS registration reminder there either - I'll check if the lines are still registered.

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