tag:blogger.com,1999:blog-3993498847203183398.post4387693746316781723..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: Late payment penaltiesRevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-3993498847203183398.post-52593062559505926992013-06-18T21:50:27.591+01:002013-06-18T21:50:27.591+01:00After they accidentally ceased my office PSTN line...After they accidentally ceased my office PSTN line - resulting in various term penalties, and ceasing the ADSL service as a side-effect, with further penalties - I ended up with a pile of penalty charges, reconnection charges, and corresponding credit notes cancelling them all out again. If I remember correctly, one of the dozen credit notes was for the princely sum of 2p - mailed separately, of course!jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-26189494276288121542013-06-16T14:20:47.564+01:002013-06-16T14:20:47.564+01:00I fear it would need an Army of people with Clueba...I fear it would need an Army of people with CluebatsDragonhttps://www.blogger.com/profile/00022860954210501938noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-48100176016670105812013-06-14T17:07:05.534+01:002013-06-14T17:07:05.534+01:00Send someone over with the cluebat... Send someone over with the cluebat... gr0mithttps://www.blogger.com/profile/03049031312390546117noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-67533037797319034732013-06-14T09:21:16.632+01:002013-06-14T09:21:16.632+01:00A place I used to work at actually did not receive...A place I used to work at actually did not receive a correct BT bill for around two years, every single bill had multiple issues and so none of it ever got paid and these were big bills! They tried to separate them but even the separate bills were never right. Ultimately it meant that BT paid for us to build a network for two years, well more like 3 after they started getting them right. Thanks BT!<br />leighporterhttps://www.blogger.com/profile/05302818815635825482noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-33393624266493750352013-06-13T18:10:07.233+01:002013-06-13T18:10:07.233+01:00They really are continuing to lose the plot... I w...They really are continuing to lose the plot... I wonder what they'd have done had you paid the £900 stated on the bill.Phil Reynoldshttps://www.blogger.com/profile/07080812032624786351noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-38238628939683742432013-06-13T13:13:42.151+01:002013-06-13T13:13:42.151+01:00We know this - but the dept that handles the payme...We know this - but the dept that handles the payments and bills seems different to the bit that puts things on bills. So the credit finds it way through the system to appear on whatever is the next bill. And the payments/billing dept just see one under paid bill and one over paid bill. Very dense, IMHO.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-52504514927003439092013-06-13T13:11:17.863+01:002013-06-13T13:11:17.863+01:00They need to apply the $100 credit against the Jan...They need to apply the $100 credit against the January bill, not discount the July bill.Frank Bulkhttps://www.blogger.com/profile/02004215342995023858noreply@blogger.com