tag:blogger.com,1999:blog-3993498847203183398.post5922384075728924328..comments2024-03-18T12:28:29.902+00:00Comments on RevK<sup>®</sup>'s ramblings: Who could have predicted this and told the ASA?RevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger41125tag:blogger.com,1999:blog-3993498847203183398.post-90667515174823186452017-10-06T14:02:53.648+01:002017-10-06T14:02:53.648+01:00Yes, devil is always in the detail, Eg is that for...Yes, devil is always in the detail, Eg is that for an ethernet connection, etc.<br /><br />And I guess your customers generally have enough "Clue" to understand what they're buying. Still, gives a good chance for people to give lesser services a beating when they're not delivering, fortunately I was out of contract when virgin started giving me 5-15mb / sec and 200ms latency during peak periods for months on end. Stevehttps://www.blogger.com/profile/15092831966981493678noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-66707828806423011952017-10-06T13:42:52.869+01:002017-10-06T13:42:52.869+01:00Indeed, but needs review and reply to their consul...Indeed, but needs review and reply to their consultation - issues like having enough speed testers, or if we can confirm speed other ways. I am always wary of these things. If nothing else, they don't test what we sell - we sell IP packet passing not TCP stacks or HTTP file transfers. That said, what we sell works well for those things :-)RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-41130768319805221282017-10-06T13:35:51.520+01:002017-10-06T13:35:51.520+01:00https://www.theregister.co.uk/2017/10/06/ofcom_bro...https://www.theregister.co.uk/2017/10/06/ofcom_broadband_service_proposals/ seems on the face of it to be a sensible proposal, and one which very much favours A&A for a change!Steve Scottnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-15670779732832944232017-09-26T19:13:50.065+01:002017-09-26T19:13:50.065+01:00Is double-selling an aircraft seat or hotel room a...Is double-selling an aircraft seat or hotel room actually fraud? i.e. selling something that you had not actually got and which you knew (or reasonably should have known) you had not actually got.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-76083228059130450142017-09-26T13:17:42.265+01:002017-09-26T13:17:42.265+01:00:-):-)RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-88188056181939711002017-09-26T13:16:09.529+01:002017-09-26T13:16:09.529+01:00Sure, in the same way denied boarding at united is...Sure, in the same way denied boarding at united is down to "other people using your seat", not their policy to overbook aggressivelyStevehttps://www.blogger.com/profile/15092831966981493678noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-8506540433638996912017-09-26T07:40:19.622+01:002017-09-26T07:40:19.622+01:00A cunning retort to that is that such slow down is...A cunning retort to that is that such slow down is “other people slowing you down”.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-63410155824684120902017-09-26T07:12:28.297+01:002017-09-26T07:12:28.297+01:00Anybody seen the tv ad? As amusing as minions are,...Anybody seen the tv ad? As amusing as minions are, one very loud claim was that they "would never slow you down"<br /><br />Great price for an uncontested line! Steve Scottnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-21349756027180438442017-09-24T21:18:28.323+01:002017-09-24T21:18:28.323+01:00Click on the map to see where the signatories are ...Click on the map to see where the signatories are located. Notice how they are entirely in non-city non-urban Constituencies.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-49873936543753158252017-09-23T13:56:26.150+01:002017-09-23T13:56:26.150+01:00Wow that is special, and misunderstands the issue ...Wow that is special, and misunderstands the issue lot. You wonder how such a person would suggest one does sell a device which may sync at any speed up to a maximum depending on he length of the line.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-31801910546225661812017-09-23T13:47:05.659+01:002017-09-23T13:47:05.659+01:00Just come across this on the official UK governmen...Just come across this on the official UK government petitions site:<br /><br />https://petition.parliament.uk/petitions/200744<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-47224991568693019262017-09-22T09:19:10.836+01:002017-09-22T09:19:10.836+01:00"Sky Fibre Unlimited" is a 40/10 service..."Sky Fibre Unlimited" is a 40/10 service, not 80/20.rtho782https://www.blogger.com/profile/02052870855136709228noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-77452521521519359862017-09-21T15:47:11.353+01:002017-09-21T15:47:11.353+01:00When I look at the adverts in the paper, Sky are o...When I look at the adverts in the paper, Sky are offering "Sky Fibre Unlimited" for £25 per month, and "Sky Fibre Max" (guaranteed 55Mb/s) for £30 per month.<br />I can't see whether the 'Max' product gives you anything else, other than the guaranteed minimum speed.<br /><br />So if your line can sync at, for example, 60 Mb/s, do you get the choice of which product to go for ? In which case, why pay £5 per month more ? Or are you forced to take the 'Max' product if your line is fast enough ?<br /><br />Is this the start of different pricing for different speed bands ? If so, bring it on - my VDSL syncs at a mere 22Mb/s.Andrew Benhamhttps://www.blogger.com/profile/09131573238572089428noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-33393778642067107502017-09-21T08:29:37.879+01:002017-09-21T08:29:37.879+01:00This is not what Sky are doing.
If I do a BT Whol...<br />This is not what Sky are doing.<br /><br />If I do a BT Wholesale check at this address:<br /><br />https://imgur.com/hz88j45<br /><br />(Which is not my house, I just checked around until I found one in the speed range)<br /><br />Sky will sell me Sky Fibre Max with the 55mbit guarantee.<br /><br />https://imgur.com/N3tf6WR<br /><br />So, it seems that your assumption that they were doing this based on the handback threshold is wrong, as the handback threshold here is 44.6Mbps. They are taking the risk that if I cancel they will incur a hefty fee.<br /><br />By your policy, you could only "guarantee" me 44.6Mbps at this address whereas Sky will guarantee 55.<br /><br />If, for example, I was on ADSL2+ here, I might decide the extra money for fibre is worth it for 55mbit, but not 45mbit, In that case, the Sky offering is excellent for me, as while no other provider will do better, I can go back to ADSL2+ if it does not achieve the desired result.rtho782https://www.blogger.com/profile/02052870855136709228noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-87653132939652832542017-09-17T00:26:01.965+01:002017-09-17T00:26:01.965+01:00We never going to get a perfect solution because t...We never going to get a perfect solution because the industry has too much involvement in the outcome.<br /><br />But I think the new proposals are better than the current, the 10% of customers guideline we have now surely you agree is a joke rev :)<br /><br />I think the ASA is just trying to make small steps as it is unable to make that one big step to proper guidelines.chrcolukhttps://www.blogger.com/profile/01922782032112968876noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-15041221425627897772017-09-16T23:31:38.722+01:002017-09-16T23:31:38.722+01:00What worries me (as someone whose best ever VDSL s...What worries me (as someone whose best ever VDSL sync speed is 10% *below* the handback threshold for my line) is that if ISPs start quoting guaranteed minimum speeds then they'll refuse to supply service to the slow lines. Or ISPs will quote average speeds and similarly not supply to lines which would drag their average speed down.<br /><br />(I did try entering my details into the Sky 55+Mbps sign-up, and it gave me a minimum speed of 26Mbps instead - with no explanation of the reduced speed.)Andrew Benhamhttps://www.blogger.com/profile/09131573238572089428noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-75274169011342926642017-09-16T17:41:11.854+01:002017-09-16T17:41:11.854+01:00We spent weeks on it with the software developers ...We spent weeks on it with the software developers who could offer no explanations or solutions other than to move the remote data from AUS to EU. The problem then went away, of course, but it wasn't really the solution we sought.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-41964726895914092492017-09-16T16:15:49.475+01:002017-09-16T16:15:49.475+01:00It's a bit like wanting 90% of hospitals to be...It's a bit like wanting 90% of hospitals to be above average (from IIRC last year). No critical thinking skills whatsoever.. but we keep voting for them.<br /><br />(this last case is easily solved by having 1 really, really bad hospital that brings the average up, thus satisfying the policy goal and no needing to spend any money to do it).Tony Hoylehttps://www.blogger.com/profile/06485210895681350152noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-6631385026520157412017-09-16T13:50:36.199+01:002017-09-16T13:50:36.199+01:00Agree with RevK - If you're getting under 1Mbp...Agree with RevK - If you're getting under 1Mbps to Australia then you haven't tuned your TCP stack correctly. I got involved in a large file transfer from US to UK and they were only getting around 150Mbps on the 1gig link. After suggestions on what to tune on their various OS's they ended up nearer 800Mbps CTnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-76418068196735056932017-09-16T11:02:37.334+01:002017-09-16T11:02:37.334+01:00Why can't the different packages be advertised...Why can't the different packages be advertised as *technology* capped at *speed*, for example "fttc capped at 40/10" then it would make it obvious to customers that 4 different companies offering the same package on the same line has the same result (subject to the isp's own variations) and then give a predicted maximum and guaranteed minimum of an individual's line when they actually go through to order? Seeing as how all the major isp's use the same speed checkers, customers will still be given an informed choice when it came to ordering g, without the crazyness that we have now where companies look to be offering g better/worse services purely on being more/less conservative with their advertising.<br /><br />It would then become more important for isp's to start advertising things that actually effect internet speed, such as traffic management policies, or how quick their interconnects are, for example.<br />Sure, the more technical details don't mean anything to customers at present, not in the same way that a bigger number for speed is better, but I imagine people will quickly adapt and learn. I'm sure at one point people didn't really understand when speed was quoted in baud rates...Geekypenguinhttps://www.blogger.com/profile/04249663681946505777noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-24563452740019720202017-09-16T10:22:54.862+01:002017-09-16T10:22:54.862+01:00With hotels and airlines, the 1:1 ratio - one book...With hotels and airlines, the 1:1 ratio - one booking per room/seat - means "overselling" actually has a clear definition; for anything more flexible, like a restaurant, it just doesn't work. In the airline case, "no overselling" really isn't practical - it would mean every flight leaving with empty seats, ticket prices jumping, and all for minimal benefit. Much better to keep it under control, as we do: regulations about how overbooking gets handled, compensation if and when a passenger is adversely affected, etc.<br /><br />Has my local Chinese buffet "oversold" the chicken and sweetcorn soup if they don't have enough for every customer to have a bowl? Even then, they'd have to ban second helpings, which would make for a rather poor buffet...<br /><br />In the restaurant case, what you want is to have enough of each dish that they don't run out, while keeping waste to a reasonable level; in the ISP case, that means making sure you don't get slowdowns at peak times or on particular services ("it's always slow after 6pm", "Youtube keeps buffering" etc). Of course, some are better than others at this, some care more about keeping costs down than quality up...<br /><br />I'd be interested to see Anonymous trying to boycott all airlines over it: unless you stick to chartering your own flights, or obscure corner cases like Air Koryo who are a bit short of passengers, you just can't escape overselling there! Maybe another case of rewarding dishonest marketing, if there are airlines which imply they don't overbook?jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-72698839685143502672017-09-16T07:42:59.222+01:002017-09-16T07:42:59.222+01:00Shows the lack of basic numeracy amongst the burea...Shows the lack of basic numeracy amongst the bureaucrats and government types. No proper critical understanding of maths and scientific thinking - just suits taking home the money. Their silly proposals for regulation are instantly outwitted by the commercial opposition because the regulators are too lazy or stupid to war-game the scenarios.Cecil Wardhttps://www.blogger.com/profile/16477035597238561739noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-12367778814124199622017-09-16T05:39:58.797+01:002017-09-16T05:39:58.797+01:00We chose to drop the extra we charged for 80/20 ov...We chose to drop the extra we charged for 80/20 over 40/10, and do VDSL at one price. We do pay a little more if the line can manage over 40/10 and so we put on the 80/20 service at the BT side, yes.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-45495848697465161632017-09-16T05:37:02.516+01:002017-09-16T05:37:02.516+01:00Even Sky say the speed "at the hub", not...Even Sky say the speed "at the hub", not of the wifi or of the internet itself. As for Austrailia - you should be able to sort that with suitable window scaling. Even on 700ms satellite links on a ship I was able to get way more than 1Mb/s.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-67249934534799458342017-09-16T05:34:25.919+01:002017-09-16T05:34:25.919+01:00I think you are missing the point. If an airline s...I think you are missing the point. If an airline sells more seats you could find you don't have a seat. It more people than expected try and access something on the internet such that a link gets congested then the access will effectively slow down a bit. The usage of Internet is a fraction of maximum, on average, and the whole thing is an inherently shared service. However, you also have to understand that it would be technically impossible to sell and un-contended service (i.e. not "over sold") as if you had, say 80Mb/s, it would mean having a dedicated 80Mb/s to each and every web site and server and other connection on the planet specially for you, at only £35/month... Not possible. So even if the ISP was to invest 100 times more than normal in infrastructure to get you an un-contended link to a transit provider (and charge you accordingly) you would still be sharing the rest of the internet with the rest of the users of the internet and would see no difference to an ISP that runs without links getting congested. As I say, the term "over selling" does not quite fit to such a service. Out of interest, do you consider that your water or gas or electricity supply have "over sold" their services? After all, if everyone was to run their taps at once the service would not cope, so clearly they have "sold" more than they can supply?RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.com