tag:blogger.com,1999:blog-3993498847203183398.post7050288118169759913..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: BT won't fix their own errorRevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-3993498847203183398.post-14533165173681202002014-12-25T19:45:22.175+00:002014-12-25T19:45:22.175+00:00I see. AFAIK they have a legal obligation to corre...I see. AFAIK they have a legal obligation to correct it, full stop. It is one of te Data Protection Principles which they have to follow. Yes, usually, it would be the subject that points out the error but not sure it matters who does.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-48135378800688282412014-12-25T18:17:15.512+00:002014-12-25T18:17:15.512+00:00I think he means from a DPA mandatory fix perspect...I think he means from a DPA mandatory fix perspective, as its not your personal data.Chad Hhttps://www.blogger.com/profile/06466797076721870606noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-26788662575050769692014-12-25T15:05:49.827+00:002014-12-25T15:05:49.827+00:00We are BT plc's customer in this case.We are BT plc's customer in this case.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-16698575416870695432014-12-25T14:25:29.286+00:002014-12-25T14:25:29.286+00:00You don't have the right to make them correct ...You don't have the right to make them correct it, but surely your customer does! Nigelhttps://www.blogger.com/profile/16570349252948836345noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-84629170085346434572014-12-24T23:05:03.619+00:002014-12-24T23:05:03.619+00:00That is actually quite interesting. You now have ...That is actually quite interesting. You now have a product that they can buy and account for, which should be very acceptable to a large bureaucratic organisation. Do you make reference to this service with your orders?Alan Cliffordhttps://www.blogger.com/profile/07203284236816302240noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-5997259517733763412014-12-24T22:15:11.508+00:002014-12-24T22:15:11.508+00:00The problem is BT's interpretation of Ofcom...The problem is BT's interpretation of Ofcom's "Equality of Inputs"; Ofcom expected it to mean "BT will improve service for all BT customers, including BT-internal customers created by regulatory fiat"; instead, parts of BT have interpreted it as "we must not do a good job for anyone - that way, every BT customer gets crap service".Simon Farnsworthhttps://www.blogger.com/profile/15190608047563530091noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-32802624537934453042014-12-24T20:53:15.459+00:002014-12-24T20:53:15.459+00:00Should have called it Work And Network Kase Expert...Should have called it Work And Network Kase Expert Reordering SystemSimonFhttps://www.blogger.com/profile/03711861360301638111noreply@blogger.com