tag:blogger.com,1999:blog-3993498847203183398.post8012056871943367669..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: Virgin: The plot thickensRevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-3993498847203183398.post-50533524155576651052014-05-05T10:44:51.325+01:002014-05-05T10:44:51.325+01:00In fact, till is the correct spelling, even in the...In fact, till is the correct spelling, even in the British Isles, and does not have an apostrophe as it's an absolutely ancient word. It always looked wrong to me too.alexbhttps://www.blogger.com/profile/12561475557571005289noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-25439017304770583182014-05-04T12:45:21.308+01:002014-05-04T12:45:21.308+01:00VM's stock statement you are discusing here so...VM's stock statement you are discusing here sounds to me like it was written by a 12 year old who isn't in the top set for English. Almost everything about it is badly written, eg. starting "Just to inform you", use of the word "till" which as a shortening of "until" should have an apostrophe and only one 'l' ie. 'til. My English teacher would have covered the entire thing in red ink. This is VM talking to customers, not a drunken conversation with your mates down the pub.Owen Smithhttps://www.blogger.com/profile/00890951742186614705noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-91319686883535834872014-05-04T10:55:42.432+01:002014-05-04T10:55:42.432+01:00That is my point. ASA may decide if an advert is&q...That is my point. ASA may decide if an advert is"'allowed", but that does not really change if the description is correct for the service being sold.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-38744303311616828042014-05-04T10:54:21.950+01:002014-05-04T10:54:21.950+01:00Would this be the remit of the ASA? Would it not f...Would this be the remit of the ASA? Would it not fall foul of the Sale of Goods and Services Act in that the goods/service supplied are not as described?grahammmhttps://www.blogger.com/profile/04109132566499338078noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-66052156863510315482014-05-03T20:33:57.258+01:002014-05-03T20:33:57.258+01:00One of the things being done at the office with th...One of the things being done at the office with the ORG lines is also to set up loss, latency and jitter monitoring as well as remote trace route and ping test functions. We may expose some of that for testing as well.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-44892468745507240942014-05-03T20:28:17.365+01:002014-05-03T20:28:17.365+01:00How are you finding jitter on VMs coaxial based se...How are you finding jitter on VMs coaxial based service? I am seeing something quite horrific from 2 smokeping monitors but as it's as a simple icmp probe I can't tell if it's the VM Superhub 2 slacking on replies or what.<br /><br />Purely out of interest it'd be great if you could set up an L2TP session from your "fibre optic broadband" to one of your firebricks just to see some real world stats from LCP echos.<br /><br />I mean, if the jitter is down to DOCSIS... :)Sean McRobbiehttps://www.blogger.com/profile/16629482055089891480noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-88300010972521781782014-05-03T15:13:37.137+01:002014-05-03T15:13:37.137+01:00I quite agree - I was ready for that - I ordered &...I quite agree - I was ready for that - I ordered "fibre optic broadband" to my home, not to "the main box"... etc.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-40300958695333028762014-05-03T14:29:45.305+01:002014-05-03T14:29:45.305+01:00If they changed the phrasing around it would be mo...If they changed the phrasing around it would be more correct:<br />"Just to inform you that to install the services at the customer’s property we provide copper coax cable till the main box and from there we use the fibre optic cable."<br /><br />It would be most correct if they wrote,"<br />"We use fibre optic cable to the main box in your area, and from there on in we use coax cable to the customer's property."Frank Bulkhttps://www.blogger.com/profile/02004215342995023858noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-44112655199809481052014-05-03T12:31:10.474+01:002014-05-03T12:31:10.474+01:00Well, that is, of course, crazy as they themselves...Well, that is, of course, crazy as they themselves state categorically how copper is bad (slows down as you get further away) and fibre does not. In their adverts they make it clear that the materials matter. And anyway, that is "legally" in an advert. That does not change matters of "did they provide what they agreed to provide" it just means the advert is allowed. Also, as we all know, fibre is better, even in terms of what services may be offered in the future now that it is installed.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-24882925980274759262014-05-03T12:27:07.012+01:002014-05-03T12:27:07.012+01:00Perhaps VM's defense is that even if they depl...Perhaps VM's defense is that even if they deployed fibre in the last mile, it would give you the same speed service as their copper. I'm sure you recall the Feb 2008 ASA ruling that what matters is "the technical performance of its cable rather, than its component materials per se." i.e. they can legally use the words "copper" and "fibre" interchangeably as long as the service performance they offer is the same.Anonymoushttps://www.blogger.com/profile/08389940653760313127noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-60796319320340695542014-05-03T12:01:26.434+01:002014-05-03T12:01:26.434+01:00Indeed, that is the reply I expected, at which poi...Indeed, that is the reply I expected, at which point my argument is that I asked for "fibre optic broadband" *at* "my property" not *at* "the main box". In some ways their backwards worded or badly worded reply confused the matter enough to stop me asking that question. Maybe that is deliberate.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-16087444988357224122014-05-03T12:01:03.039+01:002014-05-03T12:01:03.039+01:00"Rather badly worded phrase" is *extreme..."Rather badly worded phrase" is *extremely* charitable to them. My reaction would vary from uttter cobblers through to blatantly and deliberately misleading. There is (in my not so humble opinion) no way even a complete idiot (qv Virgin representatives) could confuse fibre and co-axAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-89426015872703940822014-05-03T11:56:56.972+01:002014-05-03T11:56:56.972+01:00I guess it's a question of point of view. If t...I guess it's a question of point of view. If they start at your end, then they do use coax to the main box (presumably the street cabinet), then fibre to wherever. In this way they install the services at your property. <br /><br />This does not alter the fact that their advertising is mendacious.hhmbhttps://www.blogger.com/profile/11777775894007619861noreply@blogger.com