tag:blogger.com,1999:blog-3993498847203183398.post9118367839151693378..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: Phone lines and broadband, and OFCOMRevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger17125tag:blogger.com,1999:blog-3993498847203183398.post-80978668658654871012016-04-17T21:32:51.410+01:002016-04-17T21:32:51.410+01:00Good stuff, glad to hear aaisp do things the right...Good stuff, glad to hear aaisp do things the right way.chrcolukhttps://www.blogger.com/profile/01922782032112968876noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-7241855653665361992016-04-17T18:44:30.091+01:002016-04-17T18:44:30.091+01:00We like to try and keep customers informed, obviou...We like to try and keep customers informed, obviously. I am not sure where we are with things like the G.INP stuff, if we have any choice, or if we even have any information to pass on. I'll try and find more. Where we specifically get on a trial for something on a per customer basis and can offer that to customers as a trial, obviously we explain it. We don't have any reason to hide such things.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-11377792175734593802016-04-17T18:30:30.271+01:002016-04-17T18:30:30.271+01:00Rev, may I trouble you with a question. There is ...Rev, may I trouble you with a question. There is some discussions going on elsewhere currently about how CP's are not been transparent in regards to rollout of new technologies and trial's been run on end user lines. So could you do a post regarding about if and why aaisp dont disclose information about g.inp rollouts (e.g. g.inp is now currently suspended for a section of ECI cabinets but with no official public information) and if aaisp inform their customers about trial's, and if you think the industry as a whole should be more transparent on these issues? maybe consider having aaisp automatically duplicate BTw news feeds to the public so we can all be aware of rollout's and trials? or is there some kind of NDA preventing you from doing this?<br /><br />Thanks.chrcolukhttps://www.blogger.com/profile/01922782032112968876noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-10381056229160410852016-03-31T02:50:39.397+01:002016-03-31T02:50:39.397+01:00Since this is a gaining isp led procedure, the log...Since this is a gaining isp led procedure, the logical and fair solution is for the gaining isp to cover that 14 days cost. Or for this to be an exception to the rule given that the migration will have already been taken place and line shut down if it wasnt for the intervention.chrcolukhttps://www.blogger.com/profile/07286563087540322040noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-68707751639537397402016-03-30T10:15:10.629+01:002016-03-30T10:15:10.629+01:00I quite agree - for our part we have decided that ...I quite agree - for our part we have decided that we will *pay* for 3 more days of PSTN so as to put the cease in to BT with advance notice, which will give the new ISP notice. We'll see how it goes. I have a bad feeling though that it will allow the new ISP to change the cease to a migrate but OFCOM rules requite 14 days for that forcing us to pay for 14 more days or service when we don't want to - that will be a BT billing debate every time, so we may have to change back to current system if that starts happening.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-32885629456698667142016-03-30T10:04:22.584+01:002016-03-30T10:04:22.584+01:00Seems some kind of fail safe system needs adding t...Seems some kind of fail safe system needs adding to BTw/openreach systems.<br />The script will look for a pattern which is a broadband migration shortly followed by a line CEASE. If the pattern match the CEASE will "not" be actioned and the new isp supplying the broadband will be notified that a CEASE was prevented and they have X amount of days to take preventive action to fix it such as changing the CEASE to a migration. If no such action is taken then the CEASE eventually will go ahead, lets say a week later.<br /><br />It took me all of 30 seconds to think of this idea, its amazing how silly things can be let to happen.chrcolukhttps://www.blogger.com/profile/07286563087540322040noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-22063984192118184562016-03-12T17:27:25.783+00:002016-03-12T17:27:25.783+00:003G phone calls sound considerably better than land...3G phone calls sound considerably better than landlines in most cases.<br /><br />2G varies a lot - with O2 often being worst as they *STILL* seem to use Half Rate on busy cells, but 2G frankly is poor regardlessThe Backup Exec Goathttps://www.blogger.com/profile/16532538047698437455noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-16506419579051670622016-03-11T18:29:38.204+00:002016-03-11T18:29:38.204+00:00People used to be able to change provider freely b...People used to be able to change provider freely by changing the login. Used to be great for us working in providing users with non-BT routers that we could test with any ISP before we sent it out. Then BTW introduced a block but I would very much like to see that option back again.Adrianhttps://www.blogger.com/profile/02511433189055427297noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-9199553926842374072016-03-11T17:43:35.912+00:002016-03-11T17:43:35.912+00:00We offer SIP, and have numbers in all area codes a...We offer SIP, and have numbers in all area codes and can arrange porting a BT number in. There are DECT/VoIP base stations and we sell them. So yes. It even does call recording for free.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-33030653564642953112016-03-11T17:38:18.748+00:002016-03-11T17:38:18.748+00:00Does A&A offer such a service, with their own ...Does A&A offer such a service, with their own SIP servers etc?Milo Noblethttps://www.blogger.com/profile/08776343896529202361noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-49012983003340440412016-03-11T13:53:37.418+00:002016-03-11T13:53:37.418+00:00Indeed, there are exceptions, but you could perhap...Indeed, there are exceptions, but you could perhaps use a DECT/VoIP base station and use VoIP for calls just as easily and possibly more cheaply.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-33801840332356326422016-03-11T13:50:26.825+00:002016-03-11T13:50:26.825+00:00I use my landline far more than my mobile for maki...I use my landline far more than my mobile for making phone calls. Partly this is because the audio quality is so much better (why do mobiles continue to sound so damned awful?) and partly because my Pay As You Go mobile is quite expensive for making 35 minute calls to my parents etc. My mobile is for emergencies only really (and texting my mum), it costs me about 30 quid a year in top ups. My landline has a DECT cordless phone on it so it's no less convenient than my mobile either.Owen Smithhttps://www.blogger.com/profile/00890951742186614705noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-31980953603616573062016-03-11T13:15:19.534+00:002016-03-11T13:15:19.534+00:00FYI this is what we say on first email, when migra...FYI this is what we say on first email, when migration is notified.<br /><br /><br /> Your copper pair / phone line service is being ceased at the same time<br /> as a result of this transfer.<br /><br /> IMPORTANT! If you wish to retain the copper pair / phone line service,<br /> which is normally necessary for broadband to continue working, you will<br /> need to ensure you transfer the copper pair / phone line service to a<br /> new provider before your broadband transfer completes.<br /><br /> If you do not then it will be ceased and your broadband will probably<br /> stop working and be ceased with your new provider.<br /><br />And then when migration completes<br /><br /><br /> Your copper pair / phone line service was being provided by us.<br /> It is now being ceased. A working copper pair / phone line is normally<br /> required for broadband to continue working with your new provider.<br /> Once ceased, it is likely your broadband with your new provider will<br /> be ceased.<br /><br /> IMPORTANT! If you wish to retain a working copper pair / phone line<br /> you must IMMEDIATELY (TODAY) arrange for the line to be transferred to<br /> a new provider.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-88806349395073096932016-03-11T13:13:45.554+00:002016-03-11T13:13:45.554+00:00I'd go further and say why not have Openreach ...I'd go further and say why not have Openreach sell copper pair and VDSL with people paying separately for the ISP connection, maybe even more than one ISP. That would avoid a lot of issue, and migration would be a non-event - you would just change your login - a bit like the old dial-up modem days.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-77478449142319205822016-03-11T13:09:19.865+00:002016-03-11T13:09:19.865+00:00BT should really be forced to sell a twisted coppe...BT should really be forced to sell a twisted copper pair with no phone service as such to end customers. The only reason they don't is because they're abusing their monopoly; there are no significant market forces to force them.<br /><br />Obviously there are costs involved that BT would need to pass on to the customer, but it prevents BT getting effectively free money for a phone line no one wants. As you say, landlines are going the way of the dodo, and the only people I know who regularly make use of landlines are the older generations.<br /><br />(As an aside, it was quite funny c. 2007 when on a contract with Virgin for cable/broadband that they couldn't seem to get it in their heads that we didn't have a landline -- it was one reason we went with them!)<br /><br />For me, I literally have no other choice but to pay BT for a phone line, effectively doubling my broadband cost. No FTTP here (nor am I going to pay the very large installation costs), there's no one running their own cables, mobile phone signals are too spotty (and the provider would kick up a fuss anyway because how dare you download large files!). For a fast, reliable signal it's BT or the highway.Ferrocene Cloudhttps://www.blogger.com/profile/03811061917059971410noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-46478422746541970322016-03-11T12:40:35.510+00:002016-03-11T12:40:35.510+00:00If the ISP sells a phone line on its own. Some do ...If the ISP sells a phone line on its own. Some do not. We don't. As I say we have seen this moving from other ISPs to us as well.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-30195756997366510662016-03-11T12:28:20.953+00:002016-03-11T12:28:20.953+00:00Honestly I am still confused after your explanatio...Honestly I am still confused after your explanation. If a customer can opt to "simply migrate the broadband", why is the phone line ceased? Shouldn't the ISP just keep charging them for a phone line?<br /><br />Perhaps you could post an example of one of your migration notices and I will let you know if I'm still confused?Craig Loftushttps://www.blogger.com/profile/03097991414215277960noreply@blogger.com