tag:blogger.com,1999:blog-3993498847203183398.post2315873597783915926..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: Leodis Sports Management Limited - F1 Silverstone 2013RevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-3993498847203183398.post-67821828881324966292013-07-23T20:14:42.161+01:002013-07-23T20:14:42.161+01:00Quite, our solicitors said we have a good case if ...Quite, our solicitors said we have a good case if we want to pursue it. They also advised that, having read the blog, they have no case for defamation, which is re-assuring.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-57612891409934811492013-07-23T20:12:35.362+01:002013-07-23T20:12:35.362+01:00In a similar vein, I'm irritated by courier co...In a similar vein, I'm irritated by courier companies wanting a signature indicating the item was received "in good condition", but wanting it straight away, without a chance to inspect the contents! (OK, just wait there for the 24 hours while the coolant settles, then I'll be able to test this chiller and confirm it's in good condition...) On the other hand, the John Lewis delivery guy pointed out that the boxed jug which was supposed to be my brother's birthday present was making ominous "broken stuff rattling around inside" noises when handled, and was happy to send it back on the spot.<br /><br />For that matter, a telco tried to convince me to switch the business line over: 'cheaper than BT', they said. "Only £10 per month, for a year", they said. (Plus various misleading waffle about how they are "working with BT" etc, trying to imply they were something other than a rival telco using Openreach services.) Yes, slightly cheaper than BT .. for that first year, of the five they wanted you locked in for. Double the price for the other four!<br /><br />There are some legal protections - if it says in large print "Only £1000!" then the small print says "actually, £1000 plus £5000 not-reading-small-print fee", the court is liable to break out the red pen and cross out the latter version, which is nice.jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-4590237265975827302013-07-21T17:12:50.503+01:002013-07-21T17:12:50.503+01:00Interesting "fair comment" as a defence ...Interesting "fair comment" as a defence was abolished, and replaced by "honest opinion" this year.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-55010792825216751602013-07-21T09:53:05.871+01:002013-07-21T09:53:05.871+01:00Indeed. The post was not put up to deliberately da...Indeed. The post was not put up to deliberately damage their reputation, but to tell the truth about what they do and make fair comment on that. Both are, as I understand it, allowed. I even gave them the chance to improve matters by simply doing what they agreed - crediting the booking fee - as that would allow me to post how they were "true to their word", etc. They decided against that, which seems a bit surprising to me if they were indeed concerned over their reputation. The act allows defences of Truth, Honest opinion, and Public interest.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-67548666490879052942013-07-21T09:38:32.801+01:002013-07-21T09:38:32.801+01:00On what basis could they take action? Everything ...On what basis could they take action? Everything you have said is accurate. What they should be doing is apologise and amnend their contracts.. Then they'd get positive publicity. All they're doing now is making themselves look worse.<br />Tony Hoylehttps://www.blogger.com/profile/06485210895681350152noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-40793226957107358902013-07-19T09:09:26.469+01:002013-07-19T09:09:26.469+01:00@Adrian - I think I would just issue a Small Claim...@Adrian - I think I would just issue a Small Claims for the remainder of the deposit<br /><br />@Mike - I do this too now - and have for a while - bizarrely they get annoyed in many cases. I often find nasty cancellation terms. There's a certain HR company that tried to get us to sign up once, and they handed me a single bit of paper to sign up - I asked to see the Terms and they said they'd send them to me - I refused to sign something saying "I agree to the terms and conditions". <br /><br />Anyhow, they did send me the terms, and those terms include a 5 Year Contract Term, and just to make it better, if you haven't cancelled by the end of Year 4, you get renewed for another 5 years at the end because it's a 12 month notice period. Needless to say I told them to sod off.<br /><br />I now use a company that charges me a fraction, have been very good and have a one month in/out policy.<br /><br />We had a similar thing with Franking Machines - you renew to a new contract if you don't cancel for another 12 months and so on. So I signed up, and in my sign up paperwork I included my termination letter - and faxed it too. I gave notice on day 1. They told me I couldn't, I explained I could. Anything to get you renewing.<br />The Backup Exec Goathttps://www.blogger.com/profile/16532538047698437455noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-16386176861837843942013-07-18T21:51:12.669+01:002013-07-18T21:51:12.669+01:00It's about time that "small print" w...It's about time that "small print" was made unenforceable. When suppliers print contract terms in tiny grey print on a grey background, what reason can there be other than an intent to discourage the customer from reading them? It's quite amusing when a supplier hands me a pen, expecting me to sign a contract immediately, and then is astonished when I make it clear that I intend to read every word, no matter how long it takes.mikehttps://www.blogger.com/profile/08074463906156828946noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-50735711161835007972013-07-18T19:21:15.412+01:002013-07-18T19:21:15.412+01:00Not sure DSR would have helped because of the time...Not sure DSR would have helped because of the time frames.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-39602844048931018272013-07-18T18:23:50.745+01:002013-07-18T18:23:50.745+01:00Is that even legal under the DSR?Is that even legal under the DSR?Anonymoushttps://www.blogger.com/profile/06722704467361879843noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-63773680540806928702013-07-18T14:19:56.316+01:002013-07-18T14:19:56.316+01:00Their terms are that we would not get a refund!Their terms are that we would not get a refund!RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-31562515617645841052013-07-18T14:18:29.805+01:002013-07-18T14:18:29.805+01:00What would have happened if the booking fee had go...What would have happened if the booking fee had gone unpaid? After all, the booking won't be fully "confirmed" until the booking fee has been paid (as you haven't paid for the booking itself) and therefore the original money should be refundable as there isn't a booking for the money to go towards..Richy Bhttps://www.blogger.com/profile/11328244621821820978noreply@blogger.com