tag:blogger.com,1999:blog-3993498847203183398.post403475033321174224..comments2024-03-18T12:28:29.902+00:00Comments on RevK<sup>®</sup>'s ramblings: Tell me what you want for A&A tariffsRevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger233125tag:blogger.com,1999:blog-3993498847203183398.post-943118902893829292018-03-20T15:20:30.879+00:002018-03-20T15:20:30.879+00:00We have made the bonding way more flexible, allowi...We have made the bonding way more flexible, allowing mix of lower (sub terabyte) and higher terabyte tariffs and mix of TT and BT backhaul. We also expect to launch a new Office::1 package very soon.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-87404939792597209492018-03-20T15:15:13.557+00:002018-03-20T15:15:13.557+00:00Any news on these new 'ideas' you have abo...Any news on these new 'ideas' you have about bonded lines? It's March 2018 now, and still no sign of the new bonded blog. Also Office::1 hasn't been updated to factor in the new tariff usage (it's far better to get a couple of SoHo lines and 'emulate' Office::1 than it is to get Office::1!<br /><br />To chime in with the usage tariffs, I on average use 416GB per month, peaking to 526GB, so I am very acutely aware of what I use under normal operation.<br /><br />However, there are times where I do have a legitimate need to use a truly insane amount of data - like 8TB. For example reprovisioning a server, imaging it and backing it up (storage at home is basically nothing; in the cloud it costs a lot more than bandwidth). However, all of these times are explicitly known, planned, scheduled and I can forewarn A&A that I want to do something truly ludicrous.<br /><br />What I really like about A&A is the flexibility of the service, but in the scenario of bandwidth usage, there is very little. It'd be very useful to have a button on the control panel to put a line into 'ludicrous mode', whereby I simply declare to A&A that I couldn't care less whether the line is degraded by QoS, throttling or whatever to ensure that the service doesn't degrade for other consumers, but allow me to completely burst my line to saturate all available resource for a limited time.<br /><br />At the moment, I am considering getting one 'unlimited' line from another ISP, and 2 SoHo links from AAISP to be able to channel the 'ludicrous' traffic down the unlimited link when I need to, and bond all 3 lines, leashing the third via L2TP when I'm using it normally.<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-20288083033700970912017-09-07T00:44:24.660+01:002017-09-07T00:44:24.660+01:00Although it could get complicated, I could see a g...Although it could get complicated, I could see a graded go slow whereby if you run out on the last day you get a higher go slow speed than running out say in the middle of the month.<br /><br />The change to have the topups last forever kinda mitigates this need though.Shaun McDonaldhttps://www.blogger.com/profile/17553005098009873884noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-91324817471431548322017-09-05T09:42:56.221+01:002017-09-05T09:42:56.221+01:00I moved from the units tariff to Home::1 earlier t...I moved from the units tariff to Home::1 earlier this year (mainly because my working hours mean I use quite a bit of download from 4pm to 6pm so the time bands on the units were causing me usage problems) and retained my /28 of IPv4 addresses. I specifically checked with A&A that this would happen before I did so.Markhttps://www.blogger.com/profile/17134976487703943906noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-78854582395977317682017-09-03T20:09:46.468+01:002017-09-03T20:09:46.468+01:00Surely a simple balance between the "I have p...Surely a simple balance between the "I have paid for it so I'm using it" and the "responsible social use" could be some form of carry over. For example sometimes my kids get new games and download a lot in one go making me nervous about hitting the cap. Other times we are on holiday and usage is much reduced. Say for example I use 750 GB on average most months but I'm allowed to carry over two months under usage 2x250GB giving me a month at 1.5TB I could rest easy that we would never (well for now at least) bust the cap and on average over a year I would still only use an average of 750GB per month, perhaps slightly more but well within the 1TB. This could be a step forwards without increasing the overall usage for everyone each and every month. As you say usage is increasing over time for most people so eventually the 1TB will need to move to 1.5 but that could be the removal of the carry over and back to 1.5TB flat. Then as 1.5TB starts to get tight allow a carry over again, and so on and so on. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-12211809304278375402017-09-03T18:50:08.567+01:002017-09-03T18:50:08.567+01:00This sounds like a perfect case for having an any-...This sounds like a perfect case for having an any-time unit's based tariff. You could even cater for the different wholesalers with different gigabytes per unit (i.e. Home::1T on TT). Customers would be able choose how much allowance they need and therefore not feel like they are wasting any. Also if you had a similar system of borrowing and carry forward as the legacy units tariff, that would solve some of the issues raised previously (running out on the last day or so). The ability to increase the number of units for the next month even allows the customer to reconcile the additional usage either as a one off or ongoing if their usage profile has changed.<br /><br />What do other customers think of an any-time units tariff?<br />Paulnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-46528959216792476912017-09-03T18:16:12.803+01:002017-09-03T18:16:12.803+01:00Windows updates is not a valid argument for unlimi...Windows updates is not a valid argument for unlimited: I'm keeping three Windows 10 PCs fully up to date - my usage is usually below 50GB and only once reached 80GB.jelvhttps://www.blogger.com/profile/06330649794336059930noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-30017456323907194302017-09-03T17:58:38.435+01:002017-09-03T17:58:38.435+01:00There's a distinct difference between Steve Sc...There's a distinct difference between Steve Scott's attitude and just using it up for the sake of it. AIUI he is just holding back on downloads he intends to do anyway until he knows if he has enough allowance left - that seems very sensible and fair.jelvhttps://www.blogger.com/profile/06330649794336059930noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-83084738310730453462017-09-03T12:58:35.314+01:002017-09-03T12:58:35.314+01:00If you sell packages with higher quota (SoHo, Offi...If you sell packages with higher quota (SoHo, Office) then 1TB is patently not unlimited in practice.DThttps://www.blogger.com/profile/03573629759647894295noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-13680494027229423212017-09-03T09:06:39.595+01:002017-09-03T09:06:39.595+01:00I just downloaded 2 UHD films from Sky - they were...I just downloaded 2 UHD films from Sky - they were 20GB each - with that sort of usage 1TB would be fine for me - But I don't do that every day anyway Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-40866280681589130792017-09-03T09:01:41.259+01:002017-09-03T09:01:41.259+01:00For the record, and please publish this. I have NO...For the record, and please publish this. I have NO objection to the 1TB limit - What I do have an objection to is being told HOW I can use it.<br /><br />If I have 700GB left in a month and 3 days to use it - then I am going to - because I often don't get a chance to go on the internet in the week due to work. <br /><br />But when I do I want a high quality line - I also want the support when I need it - which is why I came to AAISP in the first place for consideration<br /><br />Just for a tounge in cheek moment, I am on a water meter, so you lost me with the running the tap all day ! :P (although that's how I view your servie anyway)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-9613080879772413782017-09-03T03:14:05.675+01:002017-09-03T03:14:05.675+01:00@RevK: Your dead on about the Internet being a sha...@RevK: Your dead on about the Internet being a shared resource and people should take responsibility for how they use it. Of course these days every man and his dog uses it and most have absolutely no idea how the thing works!<br /><br />I have Home::1 and I was under my usage allowance 10 months out of the last 12 and I certainly don't feel like I've been had.Andrew Claytonhttps://www.blogger.com/profile/15690989157183631976noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-53183703721258705192017-09-02T22:40:47.263+01:002017-09-02T22:40:47.263+01:00I think I should clarify the comment I made in lig...I think I should clarify the comment I made in light of the below. I am not saying that people should consume bandwidth for the sake of it merely that there should not be an expectation developed that people will not use there full quota and that people who do must "explain" their usageAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-2597665880644970032017-09-02T22:20:09.165+01:002017-09-02T22:20:09.165+01:00"That was the logic of 1TB that for pretty mu..."That was the logic of 1TB that for pretty much any "normal" home user it is the same as "unlimited"."<br /><br />That's what puzzles me in the context of Home::1, SoHo::1 and Office::1 - which have 1, 2 and 10 Tb respectively. (If we get topup options, could SoHo::1 get a 1Tb point to match Home::1? It would be nice to see more convergence there.)<br /><br />Non-TT, it seems Home::1 is effectively the same as SoHo::1 with a one-sixth discount (presumably because home users tend to use more 'off peak' bandwidth, hence a bit cheaper overall?), plus an extra £20(+VAT) for the extra 1Tb of traffic on the TT backhaul version? Broken out like that makes rather more sense IMO.jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-6608042695336399102017-09-02T22:12:07.083+01:002017-09-02T22:12:07.083+01:00I think that where you sell a package which has an...I think that where you sell a package which has an allowance you will have some people that will use upto their allowance and I am not sure it is the isp place to judge how wasteful that is, after all you sold the allowance and need to ensure you can deliver up to that.<br /><br />Obviously other isp that sell the unlimited(subject to fair use policy) type packages do so on the basis that only a small number of users will use a large amount of data so it all balances out.<br /><br />I would not like to see A&A introduce some sort of fair use policy on a package with a limit since you have already given a limit. And saying anybody who actually uses what they have paid for is a problem strikes me as a dubious position.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-51604945278867567042017-09-02T20:13:38.588+01:002017-09-02T20:13:38.588+01:00This is more likely to happen when something is ag...This is more likely to happen when something is agreed by phone or email.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-4563869034599146012017-09-02T19:52:34.865+01:002017-09-02T19:52:34.865+01:00But the customer was supplied with the 'option...But the customer was supplied with the 'option' and 'ability' and 'facility' to use the full 1 Tb and you had the systems and procedures in place to cope if they did use the full 1 Tb, so surely that is what was supplied.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-71825764165908321392017-09-02T19:20:41.618+01:002017-09-02T19:20:41.618+01:00FYI, I have some film (netflix) on behind me on th...FYI, I have some film (netflix) on behind me on the TV, as "background", because I can. It is not "pissing down the drain for the hell of it", but it hardly optimal usage of bandwidth. That is not the issue. The issue is some arse saying "I used 300GB of 1TB, let's just download 700GB ASAP to ensure I have what I paid for". That is the wrong attitude.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-79754959209361399132017-09-02T19:17:50.207+01:002017-09-02T19:17:50.207+01:00TBH, changing to no minimum term helps us all - if...TBH, changing to no minimum term helps us all - if we find a "piss it down the drain" customer, we can simply say "no thanks". Minimum terms can be a problem both ways, as I am sure you can all appreciate. Even so, someone simply using their allowance, even if 1TB, because they have reasons to do so - that is fine. It is only people hell bent on waste I have an issue with as that helps nobody.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-10782866431670335712017-09-02T19:15:03.635+01:002017-09-02T19:15:03.635+01:00Philip, that is a good point, and we are sort of h...Philip, that is a good point, and we are sort of half way - the 1TB is meant to be like "unmetered" for anyone not taking the piss. It is not meant to be "make sure you use 1TB every month". I could make it 2TB or 10TB and at some point it transitions to "unlimited" and "be reasonable". I hoped that was at the levels we have of 1TB but maybe I am wrong, or I was right and times have changes and no I am wrong. It is a tricky thing...RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-16742920251384211862017-09-02T19:12:35.598+01:002017-09-02T19:12:35.598+01:00As I say, norms change, and we keep up. It is &quo...As I say, norms change, and we keep up. It is "abuse" and "waste" that are the enemy, not the new and innovative uses that drive the Internet forward (even if that is to more bandwidth).RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-65729194949654923022017-09-02T19:10:53.969+01:002017-09-02T19:10:53.969+01:00Many awards, top FTTC on median speed and quality ...Many awards, top FTTC on median speed and quality metric on thinkbroadband and top on ispreview, all for good reason.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-53301393051100913742017-09-02T19:10:00.332+01:002017-09-02T19:10:00.332+01:00No, if you have a reason to use 1TB, do so. Simple...No, if you have a reason to use 1TB, do so. Simple. If you want to piss it down the drain, then sod off. Not that taxing, surely?RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-81924845782706659792017-09-02T19:08:48.847+01:002017-09-02T19:08:48.847+01:00I am not sure all of the comments have shown (yet)...I am not sure all of the comments have shown (yet). Interesting feedback. At the end of the day, norms will change over time, but someone that does not want to "play fair" is not welcome. Sorry.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-63905051449136475472017-09-02T18:55:54.972+01:002017-09-02T18:55:54.972+01:00"there will be people that do not "fit&q..."there will be people that do not "fit" what we are trying to sell, which is a shame, but a fact of life."<br /><br />Sell 1TB, let them use 1TB how they wish - it's hardly taxing! <br /><br />But to you it seems almost unthinkable. Anonymousnoreply@blogger.com