tag:blogger.com,1999:blog-3993498847203183398.post5342813528055977901..comments2024-03-29T11:00:39.953+00:00Comments on RevK<sup>®</sup>'s ramblings: Number porting, Broadband, and VoIPRevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger55125tag:blogger.com,1999:blog-3993498847203183398.post-47125389600350014062022-06-28T18:17:26.743+01:002022-06-28T18:17:26.743+01:00Usually when they say "VoIP numbers" it&...Usually when they say "VoIP numbers" it's a crude reputational thing, in the same way some online discussion groups etc reject "free email accounts", presumably on the basis that a Hotmail or Gmail account is too easy to create and use as a throwaway identify for trolling or other abuse. They don't really care about VoIP versus TDM, it's all about "virtual" versus "real" phone numbers: sign up for an O2 contract or a BT landline, you're presumably putting enough money into that number that you won't want to burn it the way you might a Skype virtual one ... yes, the logic does fall down when you consider a £5 or £10 PAYG SIM for the same purpose!<br /><br />One thing I found irritating in the US is that, having ported a T-Mobile number to Google Voice, some companies now reject it on this basis - meaning they're somehow able to identify it as a ported number. I ported my UK number from EE to A&A for the same reasons; fortunately, banks and credit card companies don't seem to discriminate in the same way. Maybe US companies have genuinely had issues with widespread abuse of disposable numbers, and the UK hasn't?jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-56431200374212474272022-06-28T10:38:19.862+01:002022-06-28T10:38:19.862+01:00That is crazy. If you have an account already, you...That is crazy. If you have an account already, you should be able to use GDPR right to rectification to have them record your personal data (your mobile number) accurately. Soon almost all numbers will be VoIP. Indeed, I expect most mobile numbers are VOIP at some point in their path to/from the phone. Good luck.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-82756570194296680972022-06-28T10:37:41.002+01:002022-06-28T10:37:41.002+01:00You are also unable to sign up to Microsoft Azure ...You are also unable to sign up to Microsoft Azure using a VoIP numbers too. Insane decision. 1https://www.blogger.com/profile/04266030296611845502noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-12158654151933599032022-06-28T10:16:34.138+01:002022-06-28T10:16:34.138+01:00Seems some companies are starting to refuse to acc...Seems some companies are starting to refuse to accept VoIP numbers - Klarna email this morning about an A&A VoIP number <br /><br />‘You are receiving this email because we are no longer able to support the VoIP number on your Klarna account.<br /> <br />We now require your personal, verifiable mobile phone number for your Klarna account.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-68224723781920411162020-05-22T12:38:11.227+01:002020-05-22T12:38:11.227+01:00greatgreatDominickhttps://www.blogger.com/profile/16892760646468170505noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-41637198900336052762019-10-17T14:45:06.951+01:002019-10-17T14:45:06.951+01:00Well, my service is back now. The voice number was...Well, my service is back now. The voice number was lost for a day-and-a-half, and the broadband was down for a week. Sadly not quite the seamless transition I was expecting.Simon Pooleyhttps://www.blogger.com/profile/10725435409233343679noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-38204014839156605452019-10-10T08:43:07.050+01:002019-10-10T08:43:07.050+01:00Sadly, this has gone from bad to worse.
This morni...Sadly, this has gone from bad to worse.<br />This morning my broadband has been disconnected as the line has been ceased. I'll have to chase Ben again after 9am.Simon Pooleyhttps://www.blogger.com/profile/10725435409233343679noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-33204374691430164622019-10-09T13:02:32.833+01:002019-10-09T13:02:32.833+01:00Thanks for the sympathy. I think the issue is with...Thanks for the sympathy. I think the issue is with Ben in sales rather than support. I've been speaking to Victoria and Mikey since Monday, and I can see activity on the A&A line status page, but haven't had any direct reports from Ben yet.Simon Pooleyhttps://www.blogger.com/profile/10725435409233343679noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-3418948131366809252019-10-09T12:50:56.424+01:002019-10-09T12:50:56.424+01:00Ouch! It usually works, but that is rather worryin...Ouch! It usually works, but that is rather worrying. I hope support are on the case. A number will usually stay in limbo for some time, and be possible to resurrect.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-32645164899605425852019-10-09T12:30:13.407+01:002019-10-09T12:30:13.407+01:00Hmm...it seems as though there are still some grem...Hmm...it seems as though there are still some gremlins somewhere in the process. I ordered the "Broadband Number Porting" with transfer of my BT PSTN number to VOIP a few weeks ago.<br />It went ahead on Fri (4/10/2019) and all was well. My broadband was unaffected, and my number was setup and usable via A&A VOIP.<br /><br />...until Sunday when I received automated notices from A&A of broadband ceasing. I've been chasing since Monday, and it seems that the line was "hard ceased" rather than "soft ceased". So Sales are trying to cancel the order and start again. In the meantime my copper line (which went b/b-only as expected on Friday) is now live again, but with a new number.<br /><br />The PSTN number I was so keen to preserve has now vanished - hopefully only temporarily, but this is all rather disruptive and somewhat disconcerting.Simon Pooleyhttps://www.blogger.com/profile/10725435409233343679noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-37086672317781062672018-08-30T19:26:34.199+01:002018-08-30T19:26:34.199+01:00Nice post!Nice post!MojaNainoreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-35195155121873740332016-05-24T07:31:05.316+01:002016-05-24T07:31:05.316+01:00Well spotted. We do still have a few lines on an e...Well spotted. We do still have a few lines on an ever decreasing 20CN link but we have managed to move most of them now. As for Terabyte on VDSL without the MPF phone line - real soon now.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-14033733493589006792016-05-23T20:25:11.053+01:002016-05-23T20:25:11.053+01:00As it stands, A&A can do ADSL or VDSL on that ...As it stands, A&A can do ADSL or VDSL on that line while you keep the PSTN service with another company - that's an easy change, just switching ISP. This new service would then let you migrate the PSTN service to them as well, turning it into a VoIP service (so your landline gets a new "dummy" number and your main number becomes a VoIP one) without needing a new pair at any point.<br /><br />The next stumbling block is if you wanted the Home::1T VDSL service, as opposed to the regular 100Gb one - as I understand it regrades of those aren't available yet. I'm looking forward to both these migration options coming online!<br /><br />(Incidentally, it seems the 20CN/21CN distinction has disappeared: have the old 20CN IPStream services been regraded to WBMC on the same backhaul as the rest?)jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-20868053095459160272016-05-23T19:53:01.809+01:002016-05-23T19:53:01.809+01:00I'm in exactly the same boat. Non-tech user wh...I'm in exactly the same boat. Non-tech user who used to be an AA VDSL customer at a previous address, now only with a long ADSL2+ line, but with light at the end of the tunnel as my local cab is in the process of being upgraded to FTTC. I want badly to return to AA and take VDSL and VoIP, retaining my current geographic number, but the hassle of having to order a new copper pair (presumably with new faceplate) for the new VDSL, the porting over the number from the old line (which will terminate ADSL) rather than suffer several weeks without incoming calls on my old number puts me off. If you had a solution which allowed me to port the old number onto the same line with the new VDSL and VoIP, I'd be writing the cheque now.<br /><br />Or am I missing something - quite possible - please advise if so!Tony Leeshttps://www.blogger.com/profile/12619360736466483077noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-36071540278741203352016-04-30T13:09:21.487+01:002016-04-30T13:09:21.487+01:00The signing code was the pig :-)The signing code was the pig :-)RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-55985099835946016912016-04-30T13:08:16.010+01:002016-04-30T13:08:16.010+01:00well done Adrian, we tried to do it ourselves back...well done Adrian, we tried to do it ourselves back in 2007 with Webswell, but failed miserably, and used a TPI as time was not on our side to get on board with WLR<br /><br />http://ebxml.xml.org/node/566<br /><br />I do take my hat off to you Sir :-) Anonymoushttps://www.blogger.com/profile/03053898800707711315noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-28545736232128406192016-04-30T12:50:04.528+01:002016-04-30T12:50:04.528+01:00We have all our own XML and we do get these briefi...We have all our own XML and we do get these briefings normally, so not sure how we missed.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-55669770980289386632016-04-30T12:46:00.157+01:002016-04-30T12:46:00.157+01:00who is your TPI, they should be keeping you better...who is your TPI, they should be keeping you better informed, or did you roll your own XML ?<br /><br />http://www.cvf.openreach.co.uk/orpg/home/products/wlr3/gettingstarted/tpi.do#List of Third Party Integrators<br /><br />we struggle with RwNE ( Renumber with Network Export), but I am glad to say it was a big step in the right direction when our TPI informed us that we could do it back in March 2015<br />Anonymoushttps://www.blogger.com/profile/03053898800707711315noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-24206809445669829872016-04-30T07:06:55.341+01:002016-04-30T07:06:55.341+01:00Ah, so it is relatively new. We did not notice tha...Ah, so it is relatively new. We did not notice that briefing. And yes, looks like it is a totally buffered process at the moment.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-80139984595524514282016-04-30T00:30:45.370+01:002016-04-30T00:30:45.370+01:00that's taken over a year then !
WLR021/14 W...that's taken over a year then !<br /><br /><br />WLR021/14 WLR renumber with number export<br /><br />11/12/2014 For Information<br /><br />This briefing is for WLR Communications Providers. This briefing advises on the launch of a new renumber capability and is for all WLR Communications Providers (or their customers).<br /><br />In response to an Industry agreed Statement of Requirements, SOR8357, Openreach will be launching a new WLR renumber product as part of EMP - Release 2750 scheduled for delivery on 24 January 2015. The new product will enable WLR CPs to place an order to renumber a WLR service and simultaneously export the original number to an alternate network. Any associated SMPF product will be retained on the renumbered WLR line. This is documented in the WLR product description on the WLR PSTN page of the Openreach website.Anonymoushttps://www.blogger.com/profile/03053898800707711315noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-34632057557014400722016-04-15T08:01:49.240+01:002016-04-15T08:01:49.240+01:00NiceNiceAnonymoushttps://www.blogger.com/profile/07656881081955816444noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-36762456532203700872016-04-08T16:00:31.227+01:002016-04-08T16:00:31.227+01:00Presumably once SOGEA becomes generally available ...Presumably once SOGEA becomes generally available it should then be possible to regrade to that, getting rid of the "dummy" phone service entirely?<br /><br />I'm very pleased with this development. Right now I have H::1 FTTC, with the PSTN service from another BT Wholesale reseller since I need to use that line. Presumably BT only accept this order from the PSTN SP, as opposed to the broadband one, so I'd need to port my number+PSTN service over to A&A first, then you'd be able to detach the number from the line for me? (Then port the number away again, to get a better tariff on a VoIP-only service.)<br /><br />(I'm tempted by this option, but might take the simpler route of the standard old port+cease after getting a cable modem in, then reinstating the FTTC service on the resulting "stopped" line - from A&A's end, regrading from FTTC to L2TP, then back to FTTC on a "new" broadband-only line.)jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-11101538634688475912016-04-07T12:30:39.738+01:002016-04-07T12:30:39.738+01:00I think there is some kind of universal law which ...I think there is some kind of universal law which says that telecoms billing must leave the customer feeling at risk of being ripped-off by somebody - if it's not the supplier doing the ripping off then it must be bad guys waiting to hack your phone.<br /><br />Prepayment sounds awful, just as bad as the units-based tariffs for broadband.Will Deanhttps://www.blogger.com/profile/15515078919433985452noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-75957695956976883932016-04-07T10:45:29.933+01:002016-04-07T10:45:29.933+01:00Well people do usually notice the DDs and actual m...Well people do usually notice the DDs and actual money leaving the account more than other communication. But I'll see what we can do. As I say, ultimately, a pre-pay account may be best for such things.RevKhttps://www.blogger.com/profile/12369263214193333422noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-64295793346660970482016-04-07T10:41:45.703+01:002016-04-07T10:41:45.703+01:00I'm guessing this £100 per-account spend level...I'm guessing this £100 per-account spend level is a thing which only you guys can set? (I can't see it on the control panel). <br /><br />I assume 'trip a bill' means that you issue an invoice and then reset the account balance to zero, but otherwise carry on as you were? If you can do that, could you not also/instead block the account from further spending without attention? I get it that taking an embarrassingly large number off the VoIP account and putting it into the direct debit queue is a good thing from the AA PoV, but it's perhaps not quite what the customer is hoping for... :-)<br /><br />There's no particular reason why I would 'notice' an unexpected invoice arriving from AA in any timely fashion - it's just another email, filtered into an AA folder, and might be ignored for days/weeks - it would be no comfort to find that ten grand of fraud had been neatly billed in £100 increments, issued every few minutes over a long weekend.<br />Will Deanhttps://www.blogger.com/profile/15515078919433985452noreply@blogger.com