tag:blogger.com,1999:blog-3993498847203183398.post8003552663600876801..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: Where are we with spam now?RevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-3993498847203183398.post-70291183640697861262013-07-26T22:45:08.794+01:002013-07-26T22:45:08.794+01:00"However, the one good thing about them withh..."However, the one good thing about them withholding their CLID is that you can set up your PBX to automatically drop them into an IVR without affecting the rest of your callers."<br /><br />Irritatingly, rather than explicitly withhold the number, these people have managed to arrange to be "number unavailable" for CLID purposes. (Worse still, a few entities - including the Council my mother used to work for, and my old optician - use number withheld. Fortunately, she has since left and I have changed opticians, so I could probably re-block withheld calls at least.)<br /><br />What I would like to see now is a short code for reporting such nuisance calls - say, 1479 - which would flag the last incoming call for possible enforcement. The worst offenders should be trivially obvious: slap the first few with six figure fines and the rest should re-think their scam.jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-41240337522181514692013-07-26T17:34:41.490+01:002013-07-26T17:34:41.490+01:00As a business, we have taken the decision not to a...As a business, we have taken the decision not to accept calls from withheld or unavailable CLIDs on our normal geographic numbers. Callers are told this and then advised to ring our 0871 number (at 10p/min) if they have no way of releasing their caller ID - we will call them back if it's legitimate!<br /><br />All of a sudden the phone now only rings when it's somebody we want to speak to. Brilliant!NABhttps://www.blogger.com/profile/15645758112897112622noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-45952458090489948062013-07-26T07:32:04.319+01:002013-07-26T07:32:04.319+01:00If they're using a robo-caller they're alr...If they're using a robo-caller they're already breaking the law, so outlawing anonymous calls isn't going to help. I think someone did once tell me that cold-callers weren't allowed to withhold their CLID, but I don't know if that's actually true.<br /><br />Usually I push 5 (or whatever) and then ask the robo callers for their company name, number and address; unfortunately that usually results in an immediate hangup so its clear that they already know they are breaking the law. Occasionally I get told that they don't have a limited company number, which makes them seem pretty legit as I'm sure you'll agree. :)<br /><br />However, the one good thing about them withholding their CLID is that you can set up your PBX to automatically drop them into an IVR without affecting the rest of your callers.Steve Hillhttps://www.blogger.com/profile/09798286430189689578noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-52802686915028348252013-07-25T09:22:56.813+01:002013-07-25T09:22:56.813+01:00I very much hope this succeeds; the rules seem cle...I very much hope this succeeds; the rules seem clear-cut to me, but ICO were depressingly disinterested the one time I contacted them about this (their dubious dismissal of all University-provided accounts as "not individual", even when it's an individual paying the University for a package of services which happens to include e-mail). I take it the spam you're seeing is sent from overseas IP addresses, so difficult for ISPs here to terminate - and no leverage from threats to terminate the spamvertised websites?<br /><br />My persistent anonymous robo-caller finally slipped and revealed a phone number yesterday ("press 1 to be phoned yet again to sell you solar panels, 8 for us to lie that you'll be removed from our list" ... 5 also triggers a callback, it seems, and that one isn't made from a non-CLID network), so I've filed a TPS complaint against "Greener Futures".<br /><br />Quite why businesses are allowed to make anonymous calls in the first place, I don't know, but it's very irritating getting junk calls when I can't even identify the caller, let alone complain about them!jas88https://www.blogger.com/profile/05563592458314214904noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-55662980289347557882013-07-25T08:55:39.684+01:002013-07-25T08:55:39.684+01:00So there's no sort of defined damages? How is...So there's no sort of defined damages? How is an individual supposed to use these laws?Born Todayhttps://www.blogger.com/profile/10844896400169041973noreply@blogger.com