tag:blogger.com,1999:blog-3993498847203183398.post9112028978578793954..comments2024-03-28T09:19:27.451+00:00Comments on RevK<sup>®</sup>'s ramblings: Marketing!RevKhttp://www.blogger.com/profile/12369263214193333422noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3993498847203183398.post-90816831558841255442009-09-21T17:54:41.490+01:002009-09-21T17:54:41.490+01:00Well they do say there is no such thing as bad pub...Well they do say there is no such thing as bad publicity! <br /><br />Though, to be serious, it is your direct and honest approach that is non existent with possibly all other ISPs. People respect being told the truth instead of having their intelligence insulted with a pack of lies. All your customers appreciate the personal service - my only slight concern is that as you become larger the service level, we all know and love, may suffer.<br /><br />I disagree with you on one point though....<br /><br />"I think Shaun is becoming a legend..."<br /><br />.....Shaun is already a legend :)Randomblokehttps://www.blogger.com/profile/13418802786439165138noreply@blogger.comtag:blogger.com,1999:blog-3993498847203183398.post-81000008506139653482009-09-21T17:13:40.937+01:002009-09-21T17:13:40.937+01:00I have to say, I was surfing around the status blo...I have to say, I was surfing around the status blog for a bit before I signed up, and if anything, it made me more likely to join.<br /><br />It's not the fact that I wanted a service that had the issues :-), but I was reassured that when it did have issues, you'd a) admit it, b) sort it, and c) talk to me about it while you are!<br /><br />Of course, you probably won't be encouraging the kind of person who chooses broadband just on the basis of price, but I don't think you're trying to target those guys either.<br /><br />The broadband market itself is in danger of becoming a commodity - where all products are assumed equal, and price is the only differentiator. Of course, this drives price down to the lowest (sustainable?) value, so you have to do something special to justify charging more. I think A&A does that - and I hope they keep doing it!Robert Chipperfieldhttps://www.blogger.com/profile/10449260824649707883noreply@blogger.com