2013-02-23

Disappointed with FaceBook

It is one of those weeks isn't it :-)

We have been trying some promotion on FaceBook, with an AAISP page, and some promoted posts. It is not that expensive, and we are trying to build up a bit of a community, etc. I think it is all working well, but FaceBook do have some odd ideas on some of their rules.

I did a post about trailing our new Office::1 service, and included the diagram:-


Unfortunately they rejected this as it "contains more than 20% text". I even resubmitted with a comment explaining that it is under 20% text. Still rejected. Arrrrg!

Oddly, and getting more "likes" a post showing the same image re-arranged like this was not rejected.

I have sent in a complaint and we'll see what they say.

Update: In spite of sending facebook the above re-arranged version as well they have come back with a stock reply saying my original image breaches the 20% rule. Are they stupid or what

Update: Even though they say that the rule is that the image must not be more than 20% text, the actual rule is that no more than 5 grid squares of 5x5 grid on the image must have any text in them. That is not the same as "less than 20% text" by a long way.

6 comments:

  1. Hmm so because of the length of my screen, I saw your "revised" image as just image before, and just as I scrolled to see the rest of the post I then saw the rest.

    Still chuckling now. Classic bit of pedantry.

    ReplyDelete
  2. First of all, huh? So what if it contains more than 20% text how is that a bad thing?

    ReplyDelete
    Replies
    1. Indeed, crazy rule. To add to the fun - if we do a post with no image, then they use our logo which they then deem to be more than 20% text, so we have to have some image on any promoted post!

      Delete
  3. Have you tried submitting it with a background image? If there's something other than white/block colour in the background their text detection algorithm might not trigger.

    ReplyDelete
  4. I was surprised that you double up on everything but not the FireBrick - if this goes then everything goes.

    ReplyDelete
    Replies
    1. A couple of people have commented on that - it is not, however, as daft as it sounds. The modems can be configured to operate on a single line as a router if needed, so there is a fallback possible if a FireBrick fails. We know how FireBricks are built though so we are pretty confident in them - I can safely say that the build has been to meet a quality and reliability target, not just a price.

      Delete

Comments are moderated purely to filter out obvious spam, but it means they may not show immediately.

Is it spring yet?

This is more like it, but is only one day! Most of our import (and today it is likely all of our import) was 2am to 5am at 14.71p. Most expo...