Our VDSL terabyte services seem to be going well, and we have managed to halve the install price down to £50 from £100 now.
We have not yet managed to separate out the "phone line" part, but that is expected in due course, making the ongoing £50/month for the VDSL terabyte service and £10/month for the "phone line" part, but allowing people to have the phone line with someone else if they want. I really hate to suggest dates having been bitten by this before, but we are hopeful of that next month. The other key thing is it will allow this in exchanges where there is no Talk Talk MPF service - OK that is a tad technical, but basically means it will be available in more places.
What I am really hoping we will be able to do within the next few months is an ADSL Terabyte service as well. We are expecting it to have a target price for Home::1 domestic users of around £40/month (not including the "phone line" part), but that is still to be confirmed. It would also be possible to move existing services to that package once we launch it, but it will depend on location as it is only on one back-haul provider (Talk Talk). Yes, I know it is a bit of a teaser to say this now, but I am really quite confident this time. It really is starting to change the way we sell these services at last and I hope it is a sign of things to come in the industry as a whole. We will have to see.
It is probably a good time to thank everyone for their understanding over the moves we have been making on back-haul providers which started this week. Customers that have been impacted by this were all emailed, and I know there have been a few that are puzzled by this and some discussions in irc. The good news is that we are seeing pretty much everyone getting higher sync speeds in the move. Please don't be confused over the invoicing - I have looked, and it is surprisingly complicated to have the system not generate a credit note and matching invoice when the change over happens, or an invoice then a matching credit note. So please do wait until the end of the day when they should all match up and no extra charges as a result. If I can find a way to do this, I will.
Our core network upgrade is starting soon as well - we have some shiny new switches and have started to install this ready for some planned work to move equipment over.
P.S. I think I have worked out how to fix the billing in most cases.
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