Wednesday, 22 October 2014
ICO ignore 1,000 complaints of calls from 0843 numbers
Every single one if a breach of section 19 of The Privacy and Electronic Communications(EC Directive) Regulations 2003
Every single complaint has detailed the calling and called number as well as time of day and date, and included a call recording to prove the breach.
Every single complaint has formally requested that they exercise enforcement functions in relation to this breach as per section 32 of those regulations.
Every single complaint has has a response "We have received your email" which even says they aim to respond within 30 days.
They have said they are officially ignoring me, even though investigating these complaints and enforcing these rules are their job.
I have complained about their response and still they say they will ignore me.
They have said they have no power to investigate, until I point out the powers they have and then they go quiet.
Just one such call is a breach of the regulations and they have the power investigate and they can fine the callers. Just one call! But even 1,000 complaints are not enough for them to act.
This is a government body deliberately refusing to do its job.
Well, I have requested that my MP refer to the parliamentary ombudsman...