We have pretty much decided the plan for FTTC lines moving forwards.
Basically, FTTC comes in many flavours in terms of what we can get out of BT. We are going to sell in exactly two flavours for customers as follows:-
1. Basic, which is the "not more than" 40Mbs down and the "not more than" 10Mb/s up sync speed.
2. Premium, for £10+VAT (£12) more a month which includes the "not more than" 80Mb/s down "not more than" 20Mb/s up speed and also elevated weighting within BT and priority in our network in congestion.
Note that the premium is not guaranteeing to be faster than the basic if you have a line that will not do more than 40/10 but will still cost more for the "elevated weighting" within BT and priority in our network.
The only issue here is that some people do not fit this. e.g. People on 40/2, or on 40/10 with elevated weighting. These people will pay for basic or premium based on the elevated weighting and have the option to upgrade the sync speed for £10+VAT and restarting the 12 month minimum term. Even so, upgrading to 80/20 will not always work in that a long line may not manage those speeds - in such cases the "premium" option is still provided by elevated weighting in BT and priority in our network for the extra £10+VAT per month charge.
People wanting to drop "premium", especially if they cannot get 80/20, can do so on our normal terms (charge for dropping premium).