They do not explain that assertion, but they have decided that they will now publish my home address on one of my domains and prohibit me from opting out because I am not a "consumer".
Their own rules do not use the word "consumer" at all, they reference individuals.
I am clearly a consumer, and an individual. I buy the domain from Andrews & Arnold Ltd, and am invoiced for it at my home address as an individual and pay for it from my personal bank account. You do not get much more "consumer" than that!
The domain in question (find.me.uk) has O/S maps I downloaded when they were made free. No adverts or pay for click or any such. My placement of the maps on there is not a business of anything commercial. It was a fun exercise to do the O/S maps.
Even so, they have not asserted that I am using the domain for something commercial, they are asserting that I am not a consumer, which is total nonsense. And just to be clear, this is not a complaint about the .me.uk part, which requires the registrant to be an individual. It is for the whois opt-out. Very odd indeed.
What gets me here is that they just published my address without asking. It is not that secret (Companies House have it), but that is not the point. There is no consultation, no warning, no checking anything, they just make a decision and change the whois - done - published. If there was some reason they thought the whois was wrong somehow, they could have asked - should have asked. They didn't.
Basically, whatever the reason was for this, it is clear that nobody can actually trust Nominet to respect the opt-out, and so A&A will have to recommend customers use a correspondence address even for opted-out personal domains.
This is the email:-
Hi Adrian Kennard, It has been brought to my attention that your find.me.uk domain name is registered to Adrian Kennard and is also opted out of our WHOIS facility. To qualify for the opt-out you must be a 'consumer' i.e. an individual who has registered and is using the domain name for a purpose unconnected with any business, trade (this includes the registration of domain names for monetisation purposes, e.g. pay per click advertising etc) or profession. As Adrian Kennard is not a consumer, I have removed the opt-out from the domain and the associated address details will now be visible on the WHOIS search facility. Please note that any email or telephone details will not be made public. You will now be unable to set the opt-out through our Online Services. You can find more information about our WHOIS policy and carry out a WHOIS search by visiting http://www.nominet.org.uk/go/whoisfaq