We have a (non) customer the keeps trying to buy a mobile number to receive texts.
Our automated credit control systems trap him every time! He makes new postal addresses, email addresses, bank details, telephone numbers, etc, but the systems are working well. The latest one flagged the account in 15 different ways!
Every time, he orders a mobile number and has some system send him a text from "AUTHMSG" to him which looks like Your Valued Opinions verification code is: XXXXXX.
He does not get the text due to the account being flagged as suspicious.
Obviously he wants a UK mobile number to get some code to do something, but I am at a loss as to what the scam is here.
I tried googling but still did not find what the scam is...
It is annoying the accounts staff, reversing out the account and invoices. 29 attempts so far!
Treading on thin ice? I am MD of a communications company - I (and the company) have to respect the Data Protection Act, and obviously as a company we take things very seriously, not just in terms of law but in terms of morals and ethics. In this case we have someone I cannot really identify as a person - but I have managed to identify (correlate) multiple fraudulent attempts as probably the same person that is trying to act illegally - so is there personal data? I posted the slightly redacted content of a message, is that personal data? Even so, there are exceptions in the legislation for prevention and detection of crime, so is that valid? It is a good point and maybe a fine line, on which I hope I am the right side.
At the end of the day, if the individual in question feels aggrieved, I am more than happy for them to identify themselves and raise the issue with me or the company. There are several outstanding invoices as well as possible criminal charges for fraud and breaches of the Communications Act that await if you feel I have breached your privacy - please go ahead!