OK, so I ordered something from a web site.
Simple enough, and they want email and phone number...
So, email is the supplier name at e.gg.. Simple enough. Like many people I make an email address for each web site I use so I know where the email address leaked from later if I get spam. It also helps some time as you can get emails that seem totally unrelated to the original web site some times and knowing who the hell they are can be useful :-)
And,a phone number, 03333400XXX, number that gets me and my mobile...
But what do they do???
Instead of just calling the number, or emailing the email address they trawl their records, find a previous order from years ago, call the contact number on that and get my wife at home so that they can ask her if the email address is valid!!
Why not just email it and see????
Why not call my number and see????
I can vaguely understand some people may not have seen 03 numbers, or may not have seen short domain names, but there is a really simple test - try the damn thing and see.
I bet if they had not found an old number to call us on they would have cancelled the order and not told me.
Why are people so dumb some times!