After a couple of months I tried the Apple TV again.
Still broken, so I hassled Apple again yesterday, and to my shock they called back today saying they need some more logs. Can I make it go wrong three times and record the times.
This is sort of say "Bloody hell Apple!" three times, turn around, stand on one leg, sacrifice a chicken, burn special candles, throw salt over your shoulder, fuck knows. Does that conjure their engineering department. I hope so.
We will see. They say they will call back tomorrow for the details.
P.S. They did call back, as promised, and have the times so they can check logs...