However, I find some of the English of my suppliers a tad hard to follow at times.
This is an example that is better than most, and my reply, for amusement. Once again, the supplier had difficulty with replies that are not top-posted. Having used email and usenet for so many decades I have difficulty with replies that are top posted. Perhaps I am turning in to a grumpy old man...
AS suggested earlier your reply mechanism to our Emails is not in the similar pattern and every time a new Email is sent which will not give any history of the email Chain. Also the format replied is very confusing and would suggest to have a look on this please which will help both of us to be clear.
Thank you for the reply. Yes, the format of emails is very confusing - you keep putting your replies at the TOP of the email to which you are replying. This goes against long established email and post etiquette and is very confusing. Please stop doing it. Put replies under the text to which you are replying so that the email can be read as normal, from start to finish, and that context is clear (without having to search though the email, or read it backwards). I have, for example, a book here, and I find that I can read it from start to finish, from the top of each page to the bottom. The author does not put later things earlier in the book than previous things. It is quite a common convention (in the UK at least) to read from top to bottom and left to right.Cue: long debate on top and bottom posting.