It is not like BACS is new, but people (and banks) continue to just get it plain wrong.
We see two key fields on BACS credits we received (apart from date and amount, obviously). They are the originator account name and the beneficiary reference. Both are 18 character text fields.
The account name is often truncated to fit and not that helpful to identify people, but the beneficiary reference is what is there for us to tell who the hell sent the money... Its a field we tell the payer to quote when making the payment. Its used for all bill payments of any sort to specify the reference for the person you are paying. If you pay a gas bill, its the gas bill company gas-account for you (a long number usually). We tell people to quote a reference that is the account with us, e.g. A12345A
So what am I supposed to do when some bozo sends a payment with :-
Originator name: MAIN A/C UK
Beneficiary reference: BROADBAND
I should set up a charity or something - the BACS victims support fund. And we should make it part of the terms that all stupid payments are in fact donations to that charity... Grrr...