The bug is pretty simple, and very stupid.
The business accounts summary page shows "Last night's balance"
But it is not in fact last night's balance, it is in fact the current cleared balance. The actual last night's balance is shown when you go in to the account.
It is a stupid bug, and should be very easy for them to find and fix.
What got me was , now they are looking in to it, is that they have asked me:-
- Computer details - e.g. Windows/Mac and what version of OS
- Browser details, and what version
- ISP used
Now, this is a web page, via https. Why would the computer or browser matter. At a stretch, they may format the content differently for different browsers or operating systems, perhaps. Seems unlikely to me, but that could be the case, just maybe. So OK, ask that I suppose.
But why ask about the ISP?
Surely they do not think that the ISP can, in any way, influence the content of a secure web site? If they do, then why do they trust the use of secure web sites in the first place. Why ask the question? I have asked why and not told them as I suspect it would confuse them.