OK, saw ad for our favourite telco Total Broadband on TV.
Big feature was "FREE customer service"...
I suspect they mean a freephone number. Then I wonder what people think FREE means in that case.
After all, we don't charge for calls to our customer service - they are normal geographic numbers so we make no charge - can we say that is FREE?
Of course, if someone says FREE customer service, does that include SFI engineer visits I wonder. That would be a good argument if you have broadband with them and they charge you for SFI which is clearly part of the customer service that is meant to be FREE. Hmmm
Devil's advocate mode.