2011-02-07

Quote of the day

"I have someone on the phone saying they are not technical enough to check for dial tone - great start to the day :("


I feel sorry for my staff some times...
at

5 comments:

  1. AnonymousMonday 7 February 2011 at 09:23:00 GMT

    Shaun is the one I feel sorry for!

    ReplyDelete
  2. RevKMonday 7 February 2011 at 09:40:00 GMT

    Yep, it was Shaun that said it.

    ReplyDelete
  3. DragonMonday 7 February 2011 at 12:34:00 GMT

    Was the customer calling from a mobile?

    Only other thing I can think of is if they use a DECT phone and dial the number then press send.

    They usually Dial pretty quickly so you'd only get the dial tone momentarily

    ReplyDelete
  4. AnonymousMonday 7 February 2011 at 13:10:00 GMT

    @revk luck! I was thinking of the amount of time he has to spend talking to our favourite telco

    ReplyDelete
  5. AlanMonday 7 February 2011 at 19:29:00 GMT

    So, what else did the Openreach engineer say???? lol

    ReplyDelete

Comments are moderated purely to filter out obvious spam, but it means they may not show immediately.

Subscribe to: Post Comments (Atom)

TOTSCO 66 is guidance, optional

I feel I need to explain this. The TOTSCO call today, first I have been on, and wow! But a key point was TOTSCO bulletin 66, which is actual...

  • It's official, ADSL works over wet string
    Broadband services are a wonderful innovation of our time, using multiple frequency  bands  (hence the name) to carry signals over wires (us...
  • Air conditioning at home (planning permission!)
    For many years I used a small stand-alone air-conditioning unit in my study (the box room in the house) and I even had a hole in the wall fo...
  • EICAR test QR
    It seems there is something of a standard test string for anti virus ( wikipedia has more on this). The idea is that systems that look fo...