"I have someone on the phone saying they are not technical enough to check for dial tone - great start to the day :("
I feel sorry for my staff some times...
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A sign of the times
There is an old road sign on Belmont Road, Abergavenny. Old, and rusty, and not even that easy to read. It was worse, it was covered in ivy,...

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Shaun is the one I feel sorry for!
ReplyDeleteYep, it was Shaun that said it.
ReplyDeleteWas the customer calling from a mobile?
ReplyDeleteOnly other thing I can think of is if they use a DECT phone and dial the number then press send.
They usually Dial pretty quickly so you'd only get the dial tone momentarily
@revk luck! I was thinking of the amount of time he has to spend talking to our favourite telco
ReplyDeleteSo, what else did the Openreach engineer say???? lol
ReplyDelete