As anyone reading my blog for a while will know, I really hate junk calls.
Much like junk emails, I am sure that once upon a time they were sufficient few and far between that they were not a major problem. Junk post is sort of bearable because it is relatively low in volume - but imagine if every morning your post was a large sack, somewhere in which was the couple of "real" letters you needed. We all know email has become like that, and junk calls are getting as bad.
There are several ways to tackle junk callers...
When the office started getting literally hundreds of calls a day I automated a system to play one-sided conversations to keep the callers on as long as possible. I managed calls lasting 5 minutes, and some were posted on my blog. The particular company making such calls no longer call any of our numbers - it was very effective. Oddly a honey trap of thousands of other numbers did not get the same level of calls - and we wonder if the fact we had notified the TPS of our whole office number block was the reason we got the calls. Hard to prove though. If I get a chance I may test this theory by listing specific numbers with TPS and not listing others and checking levels of calls.
Of course the TPS should be the answer - tell them you don't want to be called. My experience is that it is not that helpful. I still get junk calls. When I mention the TPS they may apologise, etc, but usually hang up when I explain that they are criminals now.
This is a key point - such calls are criminally illegal if they are to numbers in the TPS. Its the law! It is also the law that you can make a civil claim for damages if you get such calls - so not just breach of law (and hence the only action would be taken by CPS or DPC), you can make a county court claim!
So cudos to this man:-
He told the junk caller that he would charge them. They still called. He charged them. He did not even rely on the legislation for junk calls for this - he relied on the making of a contractual offer (offering his time for a fee) which they accepted (by continuing to call).
The real shame is that it was not tested in court, but makes it well worth a try for anyone else similarly annoyed by them. Submitting a county court claim is quick and easy and relatively cheap. You can do it on-line.
The big problem I find is that you cannot find out who is behind the call. Well, you can, if you buy what they are selling, I suppose, but not just by asking. They typically have no clue who they are. They may know a brand name but can't say if a limited company or registered office address, etc. They are useless.