OK, some will assume I am an Apple fanboy. After all I did walk in to a PC World and buy half a dozen of the 64GB 3G iPads a while back.
So you take an iPad in for repair, one of the ones that actually broke rather than being sat on.
They say "can't repair, has to be replacement", but before you know it the old one is sent back to apple. This is an apple approved repair place somewhere Reading way.
Arrrg, save & restore. They claim they did, phew!
Only replacement is brand new - no saved photos or anything, and get this - the SIM card not even moved to the new one FFS!!!
I think I may have to sue for the SIM card back. Grrr.