Update: April 2013 ePetition to make it easier to get compensation for junk calls. Please sign.
OK, I have this person tied up in a "conversation" with a recorded message for over 3 minutes, and she is still talking to me when I have said it is a recorded message several times and finally call her a moron. Maybe the name fits, what can I say.
[Some things not playing these mp3's right, sorry]
By the way, just in case you are wondering, it does say at the start that the call is recorded, and records that fact. They clearly have been calling them manually to see why their system thinks we have pressed 2. And they have spotted that the calls are recorded as one says "Oh see, shit, he's changed it, it says this call is recorded".
Just to clarify - this is currently only on our office DDI block. We have set up some numbers to go to a honey pot to trap junk callers, and only when we don't get a calling number. In 8 hours on Friday we recorded 66 calls to our offices. Thursday, before the honey pot was set up, in 8 hours we had 331 call attempts from withheld or unavailable to unused office numbers. It shows how much of a problem these junk calls are.
A&A customers can opt for normal ACR (anonymous call reject), more aggressive ACR (unavailable numbers too and a longer chargeable message), and honey pot mode (has a go at junk callers) on any A&A numbers. We believe A&A are the first and only mobile operator complying with the 2003 legal requirement to offer ACR to mobile users, and the service is included free of charge.
The 4 million numbers is the full UK geographic roll out we have going live shortly to sell to customers as our VoIP service. Only unallocated numbers that get calls from withheld/unavailable will go to the honey pot, and only then after a non-charged warning that it is an unallocated number. We don't want to inconvenience anyone that has genuinely mis-dialled.
P.S. To see for your self, call withheld or unavailable to 01344 400 606, international +44 1344 400 606. I'll not count calls to that number in my stats. It is a normal geographic number and is answered. There are random number of rings. Yes it does just start "Hello" as if I have answered the phone. There are two different messages at present.