So, here I am, pissed again at ADR and injustice.
And my brother calls up - unhappy his line is crap.
TBH we know his line is crap, he knows his line is crap, and we have tried a lot to fix it. At the end of the day the service is the best we can do with the copper pair, and if that is a poor speed then, well, it is a poor speed. We try a lot to get the line better - probably more so because it is family, though we are pretty tenacious regardless. We did a load at Christmas to get that line back on line even involving BT directors.
But he calls up saying we should get compensation out of BT and he will not pay me for a service. FFS I charge him cost price!
If my own family are going to be arse holes what hope is there?
What is especially annoying is that he knows we have been tolerating a poor service for a few weeks as FTTC is due end of month and I am planning to upgrade to FTTC (at my cost FFS) as soon as we can. I have (at my cost) installed all the kit needed including an FB2500 fully loaded FireBrick, and, for now, a DSL modem.
We are all set for some serious bandwidth in a few weeks time.
And he calls being an arse - what can I say?
P.S. My dad phoning and apologising for him worked. This time.